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Every time you provide some form of input for your computer, whether it's typing on the keyboard or opening a new application, a signal is transmitted. These signals can be intercepted by a desktop monitoring program, which can be installed on a computer at the operating system level or the assembly level. The person receiving the intercepted signals can see each character being typed and can replicate what the user is seeing on his or her screen.
Desktop monitoring programs can be installed in two ways:
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- Physically - Someone sits at the computer and installs the software.
- Remotely - A computer user opens an e-mail attachment. The attachment, which contains a program the user wants to install, may also contain desktop monitoring software. This is described as a Trojan horse -- a desired program that contains an undesired program.
Desktop monitoring programs have the ability to record every keystroke. When you are typing, a signal is sent from the keyboard to the application you are working in. This signal can be intercepted and either streamed back to the person who installed the monitoring program or recorded and sent back in a text file. The person it's sent back to is usually a system administrator. However, keystroke intercept programs are also popular among 'hackers.'
Hackers often use desktop monitoring programs to obtain user passwords. Intercept programs, because they record keystrokes, also make users susceptible to having their credit card numbers and other sensitive personal data stolen.
Employers can use the desktop monitoring program to read e-mail and see any program that is open on your screen. Desktop replicating software captures the image on the computer screen by intercepting signals that are being transmitted to the computer's video card. These images are then streamed across the network to the system administrator. Some prepackaged programs include an alert system -- when a user visits an objectionable Web site or transmits inappropriate text, the system administrator is alerted to these actions.
But employers don't need to install software to track your computer use. There are actually systems built into every computer that make finding out what you've been doing pretty easy.
Essential Guide
- A look at desktop monitoring tools from Microsoft
- Third-party monitoring tools
- Definitions
Editor's note
IT administrators need to be sure everything from the servers to the applications are running smoothly and that users are employing their devices correctly to keep an enterprise data center running properly.
For example, if a user complains that his computer is slow, admins must be able to identify the source of the issue so they can fix the right problem. There can be many root causes that manifest themselves in the same symptoms: Maybe the user accidentally downloaded some malware, or he doesn't have any disk space left on his computer. But there could also be a bigger problem with the network connection, for example, and maybe other users experience the same slowness. With the right set of desktop monitoring tools, admins can find the answers to important questions associated with keeping desktops, applications and users running.
Dive into this comprehensive guide to learn more about desktop monitoring tools, including how they work, what Microsoft monitoring tools exist and where third-party monitoring tools come into play.
1A look at desktop monitoring tools from Microsoft
Desktop Computer And Monitor Packages
Microsoft offers some native desktop monitoring tools such as Windows Performance Toolkit to help admins keep track of performance without having to look outside the Windows family. Windows Sysinternals utilities, including Process Monitor and Process Explorer can help admins examine Windows processes. Some of these tools come with the Windows OS and others are separate downloads.
Desktop Data Monitoring
2Third-party monitoring tools
Although Microsoft offers a plethora of desktop monitoring tools, sometimes they just aren't enough for some organizations. That's where third-party monitoring tools such as WireShark, which allows admins to perform a network trace, and SolarWinds Patch Manager come in. These third-party tools are particularly helpful for organizations that need to meet more stringent compliance or security regulations.